Product Alerts/Public Notices
Unauthorized use of Truesdail Mark:
Change(s) related to Truesdail requirements for a Certified Product, including but not limited to change(s) in design, components, or materials, shall require the Company to hold the changed Product in its inventory until released by Truesdail in writing. If unauthorized changes determined to have occurred by Truesdail, appropriate action may be taken including but not limited to an immediate Product hold, requesting a Product recall, or an issuing a Public Notice. On second or third such occurrence within a short period of time, Truesdail may order an administrative hearing; and/or, Truesdail may withdraw Certification for all Products for the location. In addition, Truesdail at its sole discretion may decide to request a recall of Products, or issue a Public Notice.
Truesdail may order an administrative hearing to determine the appropriate response to use of the Mark on a non-Certified product.
A directory of product alerts and public notices is available here.