Client Services Team

Mr. Javier Robles
Mr. Javier RoblesBusiness Development Manager
Mr. Robles joined Truesdail in 2014 working in Truesdail’s Organic Chemistry Laboratory, while also working as a Product Certification Engineer during his tenure with Truesdail. His unique technical background allows him to understand both the testing and regulatory requirements of Truesdail’s customers. Mr. Robles is responsible for providing new and current clients with technical and procedural information about each of Truesdail’s distinct service offerings.

T: 714 730-6239

Ms. Shelly Brady
Ms. Shelly BradyClient Services Manager
Ms. Brady has worked in the environmental testing field since 1996 and joined Truesdail in 2013. As Truesdail’s Client Services Manager she is responsible for the management and satisfaction of all of Truesdail’s customers. In addition to her 20+ years of laboratory experience, she holds a degree in Business Administration enabling her to meet the needs of our customers and manage our Client Services team.

T: 714 730-6239

Ms. Julie Hagihara
Ms. Julie HagiharaSenior Account Manager
Ms. Hagihara is the responsible for the contract and customer management of all Truesdail’s Drug Testing customers. She has been involved with equine and canine drug testing at Truesdail Laboratories for over 25 years. She is responsible for reporting, business planning, project management, and client services for Truesdail’s Drug Testing customers. She has a Bachelor of Arts degree in Biology from the University of California at San Diego.

T: 714 730-6239

Ms. Tiana Vo
Ms. Tiana VoProject Manager
Ms. Vo joined Truesdail in 2017 bringing with her a background in escrow. She holds a Bachelor’s Degree in Health Science. Her education and level of detail are an asset to her assigned Environmental clients. As a Project Manager, she is responsible for all aspects of project management including client correspondence, project preparation, and report review, generation and submittal. Ms. Vo is fluent in English and Vietnamese.

T: 714 730-6239

Ms. Arian Scheibe
Ms. Arian ScheibeProject Manager
Ms. Scheibe joined Truesdail in 2018 with a background in manufacturing and customer service. As a Project Manager, she is responsible for all aspects of project management for her assigned Environmental clients. This includes client correspondence, scheduling, project preparation, data review, and report and electronic data transfer (EDT) generation. She holds a Bachelor’s Degree in Behavioral Health. This along with her years of customer service is a benefit to her client base.

T: 714 730-6239