Client Services Team

Mr. Javier Robles
Mr. Javier RoblesBusiness Development Manager
Mr. Robles joined Truesdail in 2014 working in Truesdail’s Organic Chemistry Laboratory, while also working as a Product Certification Engineer during his tenure with Truesdail. His unique technical background allows him to understand both the testing and regulatory requirements of Truesdail’s customers. Mr. Robles is responsible for providing new and current clients with technical and procedural information about each of Truesdail’s distinct service offerings.

T: 714 730-6239

Ms. Shelly Brady
Ms. Shelly BradyClient Services Manager
Ms. Brady has worked in the environmental testing field since 1996 and joined Truesdail in 2013. As Truesdail’s Client Services Manager she is responsible for the management and satisfaction of all of Truesdail’s customers. In addition to her 20+ years of laboratory experience, she holds a degree in Business Administration enabling her to meet the needs of our customers and manage our Client Services team.

T: 714 730-6239

Ms. Julie Hagihara
Ms. Julie HagiharaDrug Testing Manager
Ms. Hagihara is the Manager of Truesdail’s Drug Testing Laboratory. She has been involved with the technical aspects of equine and canine drug testing at Truesdail Laboratories for over 24 years and has served in a management capacity for over 20 years. She is responsible for all aspects of the Drug Testing operations including testing, reporting, business planning, project management, and client services. She has a Bachelor of Arts degree in Biology from the University of California at San Diego.

T: 714 730-6239

Ms. Tiana Vo
Ms. Tiana VoProject Manager
Ms. Vo joined Truesdail in 2017 bringing with her a background in escrow. She holds a Bachelor’s Degree in Health Science. Her education and level of detail are an asset to her assigned Environmental clients. As a Project Manager, she is responsible for all aspects of project management including client correspondence, project preparation, and report review, generation and submittal. Ms. Vo is fluent in English and Vietnamese.

T: 714 730-6239

Ms. Lauren Rodarte
Ms. Lauren RodarteProject Manager
Ms. Rodarte joined Truesdail in 2017 with a background in storm water compliance / consulting and customer service. As a Project Manager, she is responsible for all aspects of project management for her assigned Environmental clients. This includes client correspondence, scheduling, project preparation, data review, and report and electronic data transfer (EDT) generation. She holds a Bachelor’s Degree in Biology. This along with her 10+ years of customer service is a benefit to her client base.

T: 714 730-6239