Acknowledgement of Certified Products:

ALS-Truesdail’s Mark on a product indicates that the product meets the requirements specified in the Standard. Certified products shall bear the ALS-Truesdail Certification Mark or be otherwise represented as certified. For certified products that do not bear the ALS-Truesdail Certification Mark, a statement shall be included in the official listing and/or on the certification file indicating how the product will be represented as being certified. If the certified product is sold with any other non-certified product, the company shall clearly indicate on that the non-certified product has not been evaluated to the respective standard. Only products certified to an applicable standard are entitled to bear the recognized ALS-Truesdail Mark.

For information related to ALS’s policies and procedures, or for documents related to the Certification Scheme please email a member of our product certification team or call (714) 730-6239.

Unauthorized use of Truesdail Mark:

Change(s) related to ALS-Truesdail requirements for a Certified Product, including but not limited to change(s) in design, components, or materials, shall require the Company to hold the changed Product in its inventory until released by ALS-Truesdail in writing. If unauthorized changes determined to have occurred by ALS-Truesdail, appropriate action may be taken including but not limited to an immediate Product hold, requesting a Product recall, or an issuing a Public Notice. On second or third such occurrence within a short period of time, ALS-Truesdail may order an administrative hearing; and/or, ALS-Truesdail may withdraw Certification for all Products for the location. In addition, ALS-Truesdail at its sole discretion may decide to request a recall of Products, or issue a Public Notice.

ALS-Truesdail may order an administrative hearing to determine the appropriate response to use of the Mark on a non-Certified product.

A directory of product alerts and public notices is available here.

If you have questions, concerns, or complaints related to products either certified by ALS-Truesdail or those being represented as certified by ALS-Truesdail please contact a member of our quality assurance team or call (714) 730-6239.